Welcome to Seen Agency! Before you begin using our platform, please take a moment to review the terms and conditions that govern your use of our website and services.

Agreement Terms: By accessing and using Seen Agency's website, you acknowledge and agree, without modification and without any restrictions or alterations, to the terms and conditions contained in this Agreement. You represent and warrant your legal right to enter into this Agreement and use the website in accordance with all terms and conditions contained herein.

Modification of Terms: Seen Agency strives to provide information on its website with utmost accuracy; however, occasional errors may occur. Neither Seen Agency nor any of its partners assume any responsibility for any inaccuracies contained within the website.

The Seen Agency website contains information about services and products provided by Seen Agency and third parties.

All information and materials on the website are provided in good faith. By using the website, you acknowledge and agree that updates may be made, and terms and conditions, customer service policy, or any other information may be modified at any time without prior notice.

The terms and conditions become effective immediately upon publication on the website and shall have no retroactive effect on any prior bookings made through it.

You must review these terms and conditions each time you visit the website to ensure you are aware of all current terms and conditions. Consequently, your continued use of the website constitutes your acceptance of any changes to the terms and conditions.

Website Availability: Seen Agency employs all means to ensure website availability and associated services to the client; however, continuous or uninterrupted operation of the website cannot be guaranteed.

Disclaimer of Warranties and Limitation of Liability: Seen Agency makes no warranties, whether express or implied, regarding the website content, and disclaims all warranties to the maximum extent permitted by law.

You assume responsibility for your access to and use of software and other materials on or through the Seen Agency website. Seen Agency provides no warranties regarding the reliability, accuracy, or virus-free nature of such software.

In accordance with applicable law, neither Seen Agency and/or its licensors and/or suppliers and/or service providers shall, under any circumstances, be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages of any kind (including but not limited to loss of profits, lost savings or revenue, or loss or corruption of data or information) arising from any means related to the use or inability to use the Seen Agency website, whether due to breach of contract, damage, negligence, product effectiveness, or other causes, even if advised of the possibility of such damages. This includes any information, products, or services obtained on or through the website, except for airline transportation related to any tickets obtained through the booking engine provided on the website, which is subject to transportation terms and international agreements in effect.

Acceptable Use: By using Seen Agency's website, you declare and agree to:

• Use the website only for personal and non-commercial purposes.
• Use the website's services only for lawful bookings.
• Be at least 18 years old and have the legal right to create a binding legal obligation.
• Inform all other individuals for whom you have made a booking about the terms and conditions applicable to the booking, including all applicable rules and restrictions.
• Not make any speculative, false, or anticipatory bookings. Seen Agency may, without prior notice, cancel all confirmations associated with multiple bookings to one or more destinations or for similar dates.
• Not alter or modify the website's interface or underlying software code.
• Not engage in any activity that may cause undue or unreasonable pressure on the website or its infrastructure.
• Be personally responsible for complying with all applicable terms and conditions, including, but not limited to, full payment of all amounts due in a timely manner, compliance with all rules related to availability, products, services, all fees, estimated tax value, charges, and taxes associated with the use of the website.
• Not do anything that may cause harm, conflict with, hinder access to, or impair the availability of content on the website.
• Not upload any files containing computer viruses or other codes, programs, or files designed to interrupt, destroy, or limit the functionality of the website.
• Not publish, distribute, or upload any defamatory, offensive, abusive, harmful, threatening, obscene, or otherwise objectionable content or information, or send any unsolicited emails, spam, or other forms of communication.
• Not threaten, harass, abuse, disrupt, or infringe on the rights of others, including their individual rights.
• Not obtain or attempt to obtain unauthorized access to the website or any member account on the website, or impersonate any person or misrepresent your membership with another person.
• Not do anything that may cause harm or infringement of the intellectual property rights of the website or any of our affiliated companies or other parties.
• Not engage in any illegal activity that may create liability for Seen Agency.
• Not violate this Agreement or any applicable legislation in any way.
• Not upload or attach files containing software or materials protected by intellectual property laws (or any proprietary or public rights) unless you own or control the rights or have all necessary permissions as required by law.
• Not upload or attach any files containing viruses, corrupted files, or any similar software or programs that may cause harm to another computer.
• Not remove copyright notices, legal notices, or proprietary notices from any file you upload.
• Not falsify the origin or source of software or other materials contained in the uploaded file.
• Not advertise or offer for sale any goods or services, or conduct or send surveys, contests, or chain letters, or upload any file posted by another user that is not lawfully permitted.
• Not use this website and any of its content for commercial purposes.
• Not access, monitor, or copy any content or information from this website using robots, spiders, scrapers, or other manual or automatic processes without explicit written permission.
• Not violate the restrictions on the website or circumvent or attempt to circumvent any measures used to prevent or restrict access to this website.
• Not take any action that imposes an unreasonable or disproportionate burden on the website's infrastructure.
• Not create a deep link to any part of this website (including, without limitation, purchasing any of our travel services) for any purpose without our explicit written permission.
• Not integrate any part of this website with any other website without prior written permission.

If Seen Agency determines that you have breached any of these terms and conditions and, on the other hand, it is proven otherwise when using the website, it reserves the right to:

• Warn you of breaching these terms and conditions and request that you cease such behavior. • Delete any materials or content that you may have posted without notice. • Take measures (including suspension, restriction, or prevention of access) to prevent you from using the website. • Cancel any bookings you may have made without referring to you. • Report your activities to your internet service provider or the relevant authorities. • Take legal action against you.

Copyrights and Trademarks: All contents of Seen Agency's website are subject to copyright.

The website is available for personal, non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website.

The website and company names that we have a partnership with, and any other product or trademark related to Seen Agency, are our trademarks or registered trademarks. Other products and company names mentioned on the website are the trademarks of their respective owners.

Credit Card Use: • Most credit cards or debit cards are accepted for payment. You can include other travelers in the booking process you make through our website.
• Payment is accepted by credit cards issued from various countries, and we may restrict the use of certain credit cards issued from specific countries and not allow them during the booking process.
• Payment is accepted by non-restricted debit cards issued by banks for use on e-commerce websites. If your debit card does not work on the website, please contact the issuing bank to activate it. The bank may replace the old debit card with a new one that allows you to use it on e-commerce websites.
• Your credit card or debit card will be charged when you make a booking.
• The ticket will be sent to your registered email address for payment.
• Notice: Seen Agency assumes no responsibility and is not responsible for any loss, damage, loss, or unauthorized access related to credit card or debit card data. Seen Agency is not responsible for your decision to use credit card or debit card information on this website, despite Seen Agency informing you of the possibility of such damages.
• We will make every effort to maintain confidentiality when making online payments. This includes the confidentiality of credit card information and personal information. All your personal information is encrypted when making a booking for your trip online.

Fraud Management: If your booking shows signs of fraud, abuse, or suspicious activity, Seen Agency may cancel your travel booking made in your name, email, or account, as well as cancel any accounts associated with Seen Agency. Additionally, the website may verify your credit card if you have engaged in any fraudulent activity, and we reserve the right to take any legal and/or civil action and may be liable for any monetary losses to the website, including litigation costs and damages. To cancel a booking or freeze an account, please contact customer service.

Seen Agency reserves the right to take all necessary steps to ensure confidentiality, security, and system integrity with concern for our customers and protection of their information. To achieve this, we may take various measures to verify and ensure the validity of requests made by you. If Seen Agency, in its discretion, determines that a purchase transaction made by you is not or does not appear to be authentic, reliable, enforceable, or valid, it may cancel the booking at any time before the scheduled departure date of the relevant flight or the expected visit date to any property booked through Seen.

In the case of a refundable and cancellable booking, Seen Agency reserves the right to impose processing fees if the cancellation is deemed "abusive" in nature. The processing fee will be 5% of the booking value and will be deducted from any refund due to the customer. Please note that Seen Agency's determination of what constitutes abusive cancellation behavior is at its discretion.

Indemnification and Limitation of Liability: As a condition of using this website, you agree to indemnify and hold harmless Seen Agency and its affiliates, officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement or any activity related to your use of the website (including negligent or wrongful conduct) by you or any other person accessing the website using your internet account.

Waiver Seen Agency's failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

Links to Other Websites: The website may contain links and pointers to other internet websites maintained by third parties. Seen Agency does not operate or control any information, products, or services on third-party websites. We provide links and pointers to third-party websites solely for convenience and without any conditions or restrictions on our part. You assume total responsibility for using links to third-party websites.

Complaints: If you are dissatisfied with any aspect of the website or have any complaints about any service provided, you can contact Seen Agency about it.

How to contact us:

First: Send an email to [email protected]

Or fill out the Contact Us form available on the website and send it to customer service.

Governing Law and Jurisdiction: Your use of the website and its terms and conditions shall be governed by the laws of the Kingdom of Saudi Arabia, and you agree to submit to the jurisdiction of the courts of the Kingdom of Saudi Arabia. However, Seen Agency reserves the right to bring proceedings in the courts of the country where you are located.

Notice: Seen Agency may provide you with notices and communications by email, regular mail, or through the website or by other means. Except as otherwise provided herein.

Thank you for visiting!

By using our website or services, you agree to these terms and conditions. Please review this policy periodically for updates or changes.